Job Description

Definition: Conducts interviews with prospective applicants to determine eligibility for Housing Authority programs. Characteristics of the Class: Positions allocable to the class work under general supervision and follow specific instructions in the use of Authority manuals, handbooks, and HUD guidelines. A significant part of the work involves interviewing low-income applicants or senior citizens. Candidates must have considerable knowledge and understanding of the behavior patterns of culturally and economically disadvantaged persons. Essential and other important responsibilities and duties may include, but are not limited to the following: Receives, reviews, and processes applications for admission to Housing Authority programs. Interviews applicants to obtain required data regarding income, family composition, health, social problems, veteran status, rent paying ability, and net assets and to determine the degree of need for public housing. Verifies information given by applicants with employers, public and private health and welfare agencies, and others. Notifies applicants of eligibility requirements, methods of selecting prospective tenants and housing opportunities. Interprets and applies Housing Authority policies and procedures. Prepares leasing documents, follow-up correspondence to applicants, weekly, and monthly reports. Selects applicants for tenancy and establishes waiting lists. May conduct annual, interim, or special reviews. Coordinates maintenance inspections of vacated property and makes home visits as required. Receives security deposits and advance monthly rent charges. Performs other duties as assigned. Minimum Requirements: Any combination equivalent to: high school graduation or equivalent AND two (2) years of increasingly responsible experience providing social service programs to low‑income people in fields such as public housing, social welfare, public health, employment service, counseling, vocational guidance, or a related field; an associate’s degree from an accredited college with specialization in Public or Business Administration may substitute for one year of experience. Special Requirements: Must possess a valid California Class "C" Driver's License.

EXAMINATION

Applications will be reviewed for relevant experience, education, and training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. Only the most qualified applicants will be invited to the testing process, which may include any combination of oral, written and/or performance examination. Applicants must pass each phase of the testing process with a rate of 70% or higher to be placed on the "Certified List." Generation of a Certified List does not mean that there are any vacant and available positions at this time. The Certified List will be available for not less than 12 consecutive calendar months. Experience Credit for HACLA AFSCME Employee AFSCME members holding permanent status with the Housing Authority will be awarded experience credit of up to 5 points, with one point available for each completed year of service in an AFSCME position, to their final qualifying score in any promotional or open/promotional job bulletin for the following classification recruitments: Customer Support Representative, Eligibility Interviewer, Housing Inspector and Section 8 Advisor. Completed years of service shall be determined based on the date of the effective certified list. The Examination for this Position will occur on December 8, 2025 If you are invited to the examination process, you will receive an email from careers@hacla.org no later than Wednesday, December 3, 2025. This will be your only notice. There will be no changes to the date(s) of the examination.

REFERRAL PROCESS

Only applicants who have been placed on the certified eligibility list will be considered for job openings. Placement on the eligibility list is neither a guarantee of employment, nor is it an implied promise of work. All applicants referred from an eligibility list for selection interview(s) will be considered for the position; however, only the best‑qualified applicant(s) may be selected. Candidates will start at STEP ONE of an eight step salary range unless there are special exceptions in accordance with the Personnel Rules.

DISABILITY ACCOMMODATION

Testing Accommodations: If you require an accommodation due to a physical, mental or learning disability, please call (213) 252-5400 for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority. Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application. We are an Equal Opportunity/Affirmative Action Employer. #J-18808-Ljbffr Housing Authority of the City of Los Angeles

Job Tags

Permanent employment, Interim role,

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